Support

Please check the frequently asked questions first; if your issue isn't resolved, contact us below.

Frequently Asked Questions (FAQ)

What kind of service is K-Chat?

K-Chat is a service for practicing Korean by chatting and talking by voice with AI characters. You can converse with characters of various jobs and personalities, and even create your own character.

Can I use it without signing up?

Yes. You can create a temporary account and start right away with "Start as guest" on the login page. Note that a guest account has no password, so you can't continue it on another device.

The voice conversation overlaps or cuts out.

This can happen when the character's voice from your speaker is picked up again by your microphone. We recommend using earphones/a headset, and please wait briefly while the character is speaking before you talk. Also check that microphone permission is allowed.

How do I create my own character?

After logging in, go to "Create character" in the left menu, enter a name, job, and personality, and choose a profile image (pick a cartoon avatar, upload your own, or generate one with AI) — then you can chat and make voice calls right away. Characters you create are visible only to you.

I want to change my nickname / gender.

After logging in, you can edit your nickname and gender in the "My Info" menu.

How do I delete my account?

You can delete your account via "More → Delete account". On deletion, your account and all conversation history are permanently deleted and cannot be recovered.

How is my personal data protected?

Passwords are stored in a non-decryptable form, and HTTPS encryption is applied across all communications. For details, see the Privacy Policy.

I found inappropriate content.

Please report inappropriate content, including child-safety concerns, via the reporting channel or the inquiry form below. We review and act promptly.

1:1 Inquiry

Fill out the form below and we'll reply to the email you provide.

Email: aibridgeco@gmail.com · Privacy Policy · Child Safety Standards